Latest Investigation Update

Update type: FTMO Weekly Mini Audit — Public Complaint Signal Review

Week reviewed: 13 – 19 July 2026

Mini audit date: 21 July 2026

Current score status: No score improvement recorded. FTMO remains at 18 / 100 — Very High Concern.

Weekly Public Review Snapshot

Raw public reviews reviewed	18
Unique cases after duplicate / update consolidation	16
High / Very High concern cases	11
Medium concern cases	3
Lower concern / low-detail cases	2
Company public responses found this week	0 / 16
Date range reviewed	13 – 19 July 2026

Weekly Finding

The weekly follow-up review did not show improvement in the public complaint pattern. Out of 16 unique cases, 11 were classified as High or Very High Concern.

The main weekly concerns continued to involve payout and funded account access issues, account termination or restrictions, rule transparency, platform and execution problems, and support or communication failures.

No public company response was found for the complaints listed in this week’s mini audit review. The company’s right to reply remains open.

Most Serious Weekly Complaint Patterns

• Financial / payout / funded account access: 7 out of 16 cases.
• Account termination / restrictions: 5 out of 16 cases.
• Rules and transparency disputes: 6 out of 16 cases.
• Support and communication failures: 6 out of 16 cases.
• Platform and execution issues: 4 out of 16 cases.
• KYC / verification issues: 5 out of 16 cases.

Overall Weekly Assessment

This follow-up mini audit supports the existing FTMO audit classification. The reviewed weekly complaints continue the same serious public concern pattern already identified in the main FTMO investigation.

The score remains 18 / 100 — Very High Concern. This does not prove legal wrongdoing, and it does not say every complaint is true. It means the public complaint signals reviewed remain serious, repeated, and concentrated around high-impact trader outcomes.

Public complaint signal report — not a verified legal finding.

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1. Investigation Summary

Report type: Public Audit Report — V3 Response-Adjusted Methodology

Investigation status: Open — public complaint pattern review; company right to reply open.

Important Evidence Notice

This report is based on public review material, public complaint signals, and trader-submitted evidence status reviewed by PropFirm Evidence. It is not a legal judgment, regulatory finding, court finding, or proof that FTMO did something wrong.

PropFirm Evidence has not independently verified every underlying trading account record, platform log, KYC decision, payout decision, account-termination decision, or private correspondence. For that reason, this report uses careful language: the items listed are public allegations and concern signals, not verified legal findings.

This report does not say FTMO is guilty, does not say FTMO is a scam, does not say FTMO stole money, does not say FTMO never pays traders, and does not say every complaint is true.

Trust is not proven when everything goes well. Trust is proven by how a firm responds when something goes wrong.

Public Review Snapshot

PropFirm Evidence reviewed 1,032 raw public one-star review entries relating to FTMO.

After visible duplicate, update, translated, reposted, or repeated entries were removed or consolidated, the review set contained 914 unique public complaint records.

Of those, 711 records contained enough issue detail to support complaint-pattern classification under the V3 methodology.

The current Public Complaint Safety Score is:

18 / 100 — Very High Concern

Evidence confidence is recorded as Medium-Low for individual claims and Medium for the repeated public complaint pattern.

Main Complaint Patterns

• Payout, reward, refund, and payment-stage disputes — complaints involving payout requests, reward decisions, refunds, invoices, or payment-stage outcomes.
• KYC, funded-account approval, and verification issues — complaints involving verification after challenge completion, funded-account access, or previous payout history.
• Account closure, ban, suspension, or termination — traders reporting disabled access, account termination, refusal, or suspension.
• Rule transparency and evidence clarity concerns — complaints involving 1% risk restrictions, one-sided betting, reverse trading, copy trading, cross-account hedging, or evidence not being shared.
• Platform, execution, daily-loss, and slippage disputes — complaints involving spread widening, stop-loss execution, MetriX/dashboard mismatch, daily-loss calculations, maintenance, or price-feed differences.
• Support, appeal, and response-quality issues — complaints involving slow support, generic replies, lack of explanation, appeal difficulty, or unresolved investigation concerns.

Main Finding

The strongest public pattern is connected to the money-stage and funded-stage journey. This includes challenge completion, verification, KYC, funded account access, payout request, refund request, account review, account termination, or final audit.

This does not prove wrongdoing. However, it is a high-concern public trader-protection signal because the complaints repeatedly appear at points where traders expected money, continuation, approval, or a clear explanation.

A second major pattern concerns rule transparency. Many public reviews allege issues involving 1% risk-per-trade idea restrictions, one-sided betting, reverse trading, copy trading, operating-in-concert accusations, hidden rules, or evidence not being shared.

A third major pattern concerns platform and execution disputes, including spread widening, slippage, stop-loss execution, dashboard or MetriX mismatch, daily-loss calculations, platform freezing, delay, maintenance, and price-feed differences.

The evidence reviewed does not prove wrongdoing. However, the current, repeated, and high-impact nature of the public complaint pattern supports a Very High Concern public complaint safety score under V3.

Evidence Dataset Reviewed

Raw public one-star review entries supplied	1,032
Duplicate / update / reposted entries removed or consolidated	118
Unique public complaint records after duplicate removal	914
Material public complaint-signal records	711
Trustpilot-marked verified reviewer records inside unique set	245
Date range reviewed	13 Mar 2020 – 9 Jul 2026
Payout / reward / refund / payment-stage flags	268
Direct trader cases from previous report	2 submitted / 2 under review / 0 completed verified findings
Company contacted	Yes
Company response received	0 official response included at time of report creation

Category Counts After Duplicate Removal

Support / appeal / response quality	389 unique records flagged
KYC / funded-account approval / verification	371 unique records flagged
Platform / execution / daily-loss / slippage	365 unique records flagged
Account closure / ban / termination	271 unique records flagged
Rule transparency / evidence clarity	270 unique records flagged
Payout / reward / refund / payment-stage	268 unique records flagged
Review or public-complaint retaliation	122 unique records flagged
Country / eligibility / restriction	37 unique records flagged

Important: Category counts overlap. One record can be counted in payout, KYC, account closure, rules, platform, and support at the same time. Therefore, category totals must not be added together.

Case Count Notice

The number 1,032 means raw public one-star review entries supplied for review. It does not mean 1,032 proven cases.

The number 914 means unique public complaint records reviewed after duplicate, update, reposted, translated, or repeated entries were consolidated. It does not mean 914 verified legal cases.

The number 711 means material public complaint-signal records with enough detail to support complaint-pattern classification.

The number 268 means payout, reward, refund, fee, invoice, or payment-stage flags. It does not mean 268 verified payout failures.

Company Response Status

FTMO was recorded as contacted for right of reply. At the time of this report, no official FTMO response was included in the reviewed material.

Under V3, no company-response improvement was applied because no official response was included at the time of report creation. If FTMO provides a specific and evidence-backed response, PropFirm Evidence should publish or summarise it fairly and review the score under V3.

What This Page Can Fairly Say

• PropFirm Evidence reviewed 1,032 raw supplied public one-star review entries relating to FTMO.
• After duplicate removal, the reviewed set contained 914 unique public complaint records.
• The reviewed unique set included 711 material complaint-signal records.
• The evidence included 268 payout / reward / refund / payment-stage flags.
• The strongest recent clusters appeared in 2025 and 2026.
• The strongest public complaint signals related to payout, refund, KYC, funded-account approval, account termination, rule transparency, platform execution, daily-loss disputes, and response quality.
• These claims are public allegations and have not been independently verified by PropFirm Evidence.

What This Page Does Not Say

• It does not say FTMO is guilty.
• It does not say FTMO is a scam.
• It does not say FTMO stole money.
• It does not say FTMO never pays traders.
• It does not say all complaints are true.
• It does not say 914 verified legal cases exist.
• It does not say 268 verified payout failures exist.
• It does not tell traders automatically to avoid FTMO.

Final Public Summary

FTMO receives an updated Public Complaint Safety Score of 18 / 100, placing it in the Very High Concern category. This score is based only on the negative public review evidence supplied to PropFirm Evidence and should not be treated as a legal finding.

After duplicate removal, the review set contains 914 unique public complaint records from 13 Mar 2020 to 9 Jul 2026, including 711 material complaint-signal records and 268 payout / reward / refund / payment-stage flags.

The strongest public concern is the repeated allegation that serious problems appear around payout, funded-account approval, KYC, account termination, trading-style rule enforcement, platform execution, daily-loss calculations, and appeal response.

Because the underlying documents have not been independently verified, this report does not accuse FTMO of wrongdoing. It identifies a repeated public complaint pattern and keeps the company right to reply open.

Full Public Audit PDF

To read the full FTMO public audit report, including the detailed V3 scoring model, selected High / Very High concern register, company response treatment, and evidence limits, request the full PDF below.

Request Full Audit PDF